Mall Information

Guest Services

The Great Northern Mall Security and Guest Services kiosk is located just off of Center Court at the front of the Food Court. Our friendly staff is always available to answer your questions and help provide you with a wonderful shopping experience.


Great Northern Mall has a soft seating area with complimentary Wi-Fi, family restrooms, nursing rooms, a children's play area and expectant mother parking. Security and Guest Services offers the following amenities:

  • Escorts
  • Complimentary wheelchairs (with proper ID)
  • Retailer discounts and special offers
  • Directory of stores
  • Mall event information
  • Mall walkers information
  • Lost and found
  • First aid assistance
  • Lost children/parents/people in your party
  • Directions and bus schedules

Guest Services: (315) 622-3011

Management Office: (315) 622-4449